Your privacy is our top priority
Last updated: January 15, 2025
Welcome to Tommy Emotions!At Tommy Emotions, we take your family's privacy seriously. This privacy policy explains how we collect, use, and protect information when you and your child use our platform. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws.
Tommy Emotions is designed for children ages 3-10 and their families. We believe every child deserves a safe, supportive environment to learn about emotions.
Important: We NEVER collect personal information from children without parental consent. Children cannot create accounts or share personal information directly.
Deliver age-appropriate content, track progress, and personalize the experience
Provide insights into your child's emotional development and progress
Send important updates, tips, and respond to your questions (parents only)
Monitor for inappropriate content and maintain a safe environment
Under COPPA and other privacy laws, you have the right to:
Access any personal information we have about your child
Request deletion of your child's personal information
Opt-out of future data collection while still using the service
Revoke consent at any time
To exercise any of these rights, please contact us at [email protected]
We NEVER sell, rent, or trade your or your child's personal information.
We may share information only in these limited circumstances:
We keep information only as long as necessary to provide our service. Here are our specific retention periods:
| Data Type | Retention Period |
|---|---|
| Active account data | Maintained while your account is active |
| Child profile data (Premium) | Deleted within 30 days of account closure or child profile removal |
| Deleted account data | Permanently removed within 30 days of account deletion request |
| Activity and security logs | 90 days, then automatically deleted |
| Payment records | 7 years (legal requirement for tax/accounting purposes) |
| Backup data | 60 days maximum, then purged from all backup systems |
| De-identified analytics | May be kept indefinitely (cannot identify individuals) |
To request immediate deletion of your data, contact [email protected]
In the unlikely event of a data breach affecting your personal information, we commit to:
We will investigate and contain the breach within 24 hours of discovery
Affected users will be notified within 72 hours of confirmed breach
Type of data affected, what happened, steps we're taking, and what you should do
We will notify relevant authorities as required by law (FTC, state attorneys general)
If sensitive data is compromised, we will offer free credit monitoring services
Emergency Contact: If you suspect unauthorized access to your account, contact us immediately at [email protected]
If you have any questions about this privacy policy or our practices, please contact us:
We may update this privacy policy from time to time. When we make changes, we will:
"I promise to keep you and your family safe while we learn about emotions together. Your trust means everything to me!"
