COPPA Compliance
Children's Online Privacy Protection Act Compliance
100% COPPA Compliant
Tommy keeps your child's information safe!
Our Commitment to Children's Privacy
Tommy Emotions™ is committed to protecting the privacy of children who use our website. We comply with the Children's Online Privacy Protection Act (COPPA), a federal law designed to protect the privacy of children under 13 years of age.
Our Promise:
- We never collect personal information from children without parental consent
- We never share children's information with third parties
- We never display targeted advertising to children
- We always prioritize your child's safety and privacy
Information We Collect
From Children (Under 13):
- First name only (no last names)
- Age range (not specific birthdate)
- Avatar preferences
- Game progress and achievements
- Emotion tracking data (stored locally)
✓ All data is anonymized and cannot identify your child
From Parents:
- Parent email address
- Parent name
- Payment information (processed securely by Stripe)
- Child's first name and age range (with consent)
Parental Rights
As a parent or guardian, you have the following rights under COPPA:
- Review: You can review any personal information we have collected from your child
- Delete: You can request that we delete your child's personal information
- Refuse: You can refuse to allow further collection or use of your child's information
- Consent: You must provide verifiable parental consent before we collect any personal information
- Access: You can access and manage your child's account through the Parent Dashboard
To exercise any of these rights, please contact us at:privacy@tommyemotions.com
How We Protect Children's Information
- Encryption: All data is encrypted using industry-standard SSL/TLS protocols
- Limited Access: Only authorized personnel can access personal information
- No Third-Party Sharing: We never sell or share children's information
- Regular Audits: We conduct regular security audits and updates
- Data Minimization: We only collect information necessary for the service
- Secure Storage: Data is stored on secure, encrypted servers
Parental Consent Process
Before collecting any personal information from a child under 13, we require verifiable parental consent through:
- Parent creates an account with email verification
- Parent provides consent through our secure form
- Parent receives confirmation email with account details
- Parent can manage child's account through Parent Dashboard
Note: Children cannot create accounts without parent verification. All child accounts are linked to a verified parent account.
Contact Our Privacy Team
Tommy Emotions Privacy Department
Email: privacy@tommyemotions.com
Phone: 1-800-TOMMY-HUG (Option 3 for Privacy)
Address: Miami, Florida 33101
We respond to all privacy inquiries within 48 hours.
Safe Harbor Provision
Tommy Emotions™ participates in the COPPA Safe Harbor provision. We have implemented policies and procedures to ensure the protection of children's personal information in compliance with COPPA requirements. Our practices are regularly reviewed and updated to maintain the highest standards of children's privacy protection.
Updates to This Policy
We may update this COPPA Compliance Policy from time to time. When we make changes, we will notify parents via email and update the "Last Updated" date below. Your continued use of Tommy Emotions after changes indicates acceptance of the updated policy.
Your child's safety is our top priority
Last Updated: 11/4/2025
Effective Date: January 1, 2024